Features
Everything inside RetainGuard.
One dashboard for recurring revenue, churn, and discount abuse. Here is exactly what each part does and how it works.
Recurring revenue tracking
See a 7, 30, or 90 day view of revenue from repeat orders, plus a next period estimate. Built from order data you already have. Nothing to configure.
Personalized churn detectionNew
Every repeat customer has their own buying rhythm. RetainGuard learns each customer's average reorder gap and flags them once they've gone meaningfully past it, instead of applying one flat cutoff to every customer.
Revenue at riskNew
See the actual dollar amount tied up in customers who've gone quiet, based on their own typical order value. Not a percentage. A number you can act on today.
Churn risk score per customerNew
Every at risk customer gets a 0 to 100 risk score and a visual gauge on their profile, so you know who to follow up with first.
Discount abuse detection
Customers who use a discount code once and never come back are surfaced automatically, so your next promotion can require an actual second order.
Full customer directory
Search and filter every customer by status: all, at risk, or discount abuse. Click into any customer to see their complete order history.
Tiered Shopify tag syncNew
Every flagged customer gets tagged directly in your Shopify admin: retainguard-at-risk, a further retainguard-likely-lost for the most overdue tier, and retainguard-discount-abuse. Use your own tools, Shopify Flow, or your email platform to act on the signal.
Discount abuse protection segmentNew
One click from Settings creates a customer segment that excludes anyone flagged for discount abuse. Choose it as the customer eligibility on any discount code you create, so flagged customers can't redeem it.
CSV export
Export your top customers to CSV in one click, whenever you need the raw numbers outside the dashboard.
Simple settings and billing
See your plan status and trial countdown at a glance. Billing runs entirely through Shopify. Cancel anytime from your admin.
See these numbers for your own store.
Connect your store and RetainGuard starts reading order data immediately. No separate subscription integration to set up.