For Shopify merchants
Know which customers
are about to go quiet.
RetainGuard reads your existing order history — no subscription app integration required — and surfaces recurring revenue, repeat-customer churn, and discount abuse before you lose the sale.
See revenue before it drops
A trailing-30-day recurring revenue estimate and a next-30-day projection, built from order data you already have — nothing to reconfigure.
Catch churn while it's fixable
Repeat customers who've gone quiet well past their own usual reorder gap are flagged automatically, ranked by how overdue they are.
Spot discount abuse
Customers who use a discount code once and never return are surfaced, so the next campaign can require an actual second order.
Connect your store
One click through Shopify OAuth. No API keys to copy, nothing to configure.
Orders sync automatically
Your last 60 days of orders import on first open, then webhooks stream new ones in as they happen.
Watch your dashboard
Revenue, churn, and discount abuse update within seconds of each order.
Safe to try
What it does and does not touch
Nothing on your storefront
No theme code, no scripts, no checkout changes. RetainGuard only reads order data through Shopify's own API, so your store speed is untouched.
Billing stays with Shopify
The $14.99/month plan is charged on your Shopify bill after a 7-day free trial. Cancel from your Shopify admin any time.
Your data is yours
Customer data stays tied to your store, is never sold or shared, and is deleted automatically when you uninstall.
Only changes you can see
The one thing RetainGuard writes back is a customer tag, like retainguard-at-risk, that you can filter on, use in Flow, or remove.
Pricing
One plan. Everything included.
No tiers to compare, no feature gates. Try it free for a week and see your own numbers before you pay for anything.
Cancel anytime from your Shopify admin. No setup fee.
- Recurring revenue tracking, with a 7/30/90-day view
- Churn & at-risk customer detection
- Discount-abuse alerts
- Top customers leaderboard with CSV export
- Unlimited orders and customers
- Email support
Questions
Before you connect your store
Do I need a subscription app already installed?
No. RetainGuard reads standard Shopify order data directly — it doesn't integrate with or require any specific subscription app.
Will this slow down my store?
No. RetainGuard only listens to order webhooks in the background. Nothing runs on your storefront or checkout.
Where does my customer data go?
It stays tied to your store, is never sold or shared with third parties, and is deleted automatically if you uninstall. Full details are on the privacy page.
What counts as discount abuse?
A customer who used a discount code on their only order, placed 21+ days ago, with no repeat purchase since.
From the blog
Recurring revenue & retention
The 45-day rule: when a repeat customer counts as at-risk
A repeat customer who goes quiet doesn't announce it. Here's how to define "gone quiet" in a way you can actually act on.
Recurring revenue for order-based Shopify stores (no subscriptions required)
You don't need a subscription app to have recurring revenue. If customers reorder on their own, you already have it, you just haven't measured it yet.
How to spot discount code abuse before it eats your margins
One pattern accounts for most of it: a customer uses a discount code on their first order and never comes back. Here's how to catch it.
Stop losing customers you didn't know were leaving.
Connect your store and RetainGuard starts reading order data immediately — no separate subscription integration to set up.